Lee James & Associates

Principles for Positive Outcomes - Communication and law of attitudes, building a winning perspective, positive and negative aspects of nervous energy

Developing Strategies and Approaches - Organization, using visual aids, checklists, exercises

Planning and Preparing - Research of company and people, personalities and styles, selection criteria of client, differentiating services, understanding the competition, exercises

Establishing and Maintaining Rapport - Reading body language, mirroring and positioning, managing process and questions

Closing Techniques - Using approaches that confirm agreement, the precision model, communications magic, exercises

Mock Interviewing Situations - Examples include new client, established client with new type work, client reluctant to provide sole source work, becoming sole service provider for client, master services agreement, indefinite order delivery contracts and/or personalized scenarios