Lee James & Associates

Communications - Studies, facts and findings, improving, perception gaps, ways to differentiate, Exercises

Go/No-Go Decisions - Where to obtain data, rewards and consequences, tools for better decisions, aligning with business strategy, Case Studies

Pricing - Alternative methods, answering objections, negotiating, differentiating, Case Study

Contracting & Insurance - Setting stage for success, scope of work, deposits, retainers, avoiding "pay when paid' and retainage, Case Study

Kick-off Meetings - Key to successful projects, understanding client.  What, When, Where, Who, Why & How; Case Study

Financial Systems - Successfully using your system, revenue and cost recognition triggers, reading and understanding financial reports, role of computer systems, software alternatives

Billing and Collecting - Importance of cash, ways to do painlessly, methods to maximize cash flow, issues affecting payment, Case Study

Doing Contract Changes - Proactively managing, alleviating negative reactions, documenting, Case Study

Differences in Small and Large Project - Meeting differing needs, using system to manage, assessing risks, managing properly, Case Study

Winning Outcome - Empowered employees, delighted customers and increased profit