Lee James & Associates

Communications - Studies, findings, improving, perception gaps, ways to differentiate

Principles of Finance - Rules to follow, challenging paradigms, easy-to-use guidelines

Pricing - Alternative methods, answering objections, negotiating, differentiating, Case Study

Contracting - Setting stage for success, scope of work, deposits, retainers, avoiding "pay when paid' and retainage

Project set-up - Brains of computer system, do it right the first time, ways to simplify, defining what is needed

Kick-off Meetings - Key to successful projects, understanding client.  What, When, Where, Who, Why & How; Case Study

Financial Systems - Successfully using your system, revenue and cost recognition triggers, reading and understanding financial reports, role of computer systems, software alternatives

Billing and Collecting - Importance of cash, ways to do painlessly, methods to maximize cash flow, issues affecting payment

Doing Contract Changes - Proactively managing, alleviating negative reactions, documenting, Case Study

Winning Outcome - Empowered employees, delighted customers and increased profit