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QBQ!
THE
QUESTION BEHIND THE QUESTION
By John G. Miller
Achieving Excellence by Practicing
Personal Accountability
in Business and in Life
Have you ever heard questions like these?
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“Why
do we have to go through all this change?”
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“Why
is this happening to me?”
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“When
is someone going to train me?”
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“When
is that department going to do its job right?”
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“Who
dropped the ball?”
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“When
am I going to find good people?”
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“Why
can’t they communicate better?”
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“Who’s
going to solve the problem?”
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If
so, QBQ! Achieving Excellence by
Practicing Personal Accountability is on target for your organization!
The Question Behind the Question™
(QBQ™) is a powerful and practical idea that works.
Outline
Sessions are developed to meet the needs of all employees and will positively
impact clients and profit.
Session
I: QBQ! A
Tool for Leaders at All Levels– Defining
the QBQ!, understanding leadership, a picture of personal accountability,
eliminating stress, the power of choice, our leadership role
Session
II: The
“How To” of the QBQ! – The
QBQ! Guidelines, eliminate complaining, stop the blame game, defeating
procrastination, how leaders view problems, the foundation of teamwork, the
value of action
Session
III: Personal
Accountability in Action– Adapting
to change, the essence of learning, the cornerstone of leadership, understanding
communication, the power of serving others
Session
IV: QBQ!
Creativity and Integrity – Careers
require ownership, true creativity, the cost of organizational politics,
characteristics of achievers, gaps of integrity, the cornerstone of success:
belief
Key Benefits
QBQ! enables organizations, teams, and people
to:
| Boost morale |
| Foster creativity |
| Adapt to change |
| Develop people |
| Enhance communication |
| Build effective teams |
| Increase productivity |
| Solve problems |
For more information about QBQ!, visit
www.qbq.com
See
also: Instructor
Profile
To download QBQ!
brochure click here.
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