Lee James & Associates

Communications – Studies, facts and findings, improving, perception gaps, ways to differentiate, Exercises

Go/No-Go Decisions – Where to obtain data, rewards and consequences, tools for better decisions, aligning with business strategy, Case Studies

Pricing – Alternative methods, answering objections, negotiating, differentiating, Case Study

Contracting – Setting stage for success, scope of work, deposits, retainers, avoiding "pay when paid" and retainage, Case Study

Insurance – Types of coverages, terms, definitions, normal inclusions/exclusions, certificates, exposures

Kick-off Meetings – Key to successful projects and understanding client. What, When, Where, Who, Why & How; Case Study

Financial Systems – Successfully using your system, revenue and cost recognition triggers, reading and understanding financial reports, role of computer systems, software alternatives

Billing and Collecting – Importance of cash, ways to do painlessly, methods to maximize cash flow, issues affecting payment, Case Study

Doing Contract Changes – Proactively managing, alleviating negative reactions, documenting, Case Study

Differences in Small and Large Project – Meeting differing needs, using system to manage, assessing risks, managing properly, Case Study

Understanding Financial Performance – Reading a financial report and statement, ratio analysis, removing mystery, differences in internal and external reporting, contract backlog, rules, Case Studies

Winning Outcome – Empowered employees, delighted customers and increased profit will result.